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Spoke Information Security Policies and Procedures

Spoke delivers a best-in-class surgery savings and patient concierge program, designed to improve the lives of patients and their families while also reducing the cost of health care. As a result, Spoke as well as the individuals and entities with which it interacts, are entrusted with the protection of confidential information including Protected Health Information… read more »

Spoke Employee Handbook

This handbook is designed to acquaint you with Spoke Health, and provide you with information about Spoke’s dedication to patients, to your work place, and to some of the policies affecting your employment. You are required to read, understand, and comply with all provisions of the handbook. It describes many of your responsibilities as an… read more »

HIPAA

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Training

GUIDELINES FOR MEMBER COMMUNICATION AND PATIENT HIPAA AUTHORIZATIONS AND REQUESTS   You bear a great responsibility. As a member of Spoke’s team of patient concierges and/or provider liaisons, you are the face and voice of all of us at Spoke. Your prime directive is to service the needs of patients and collaborate with providers. A… read more »

Vendor

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